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Spacer ImageSMALL GROUP MANAGEMENT: Managing a Small Business  Dotted Divider  Must Have Software for Small Businesses
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Managing a Small Business
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Your dream of running a small business has only begun when you flip the Open sign on your first day of business. In order to stay open beyond the first few months, a small business owner needs to learn a few lessons from thousands who have struggle with business management in the past.


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A business owner can also make the act of managing a business easier with small group management software and by learning some small group management techniques.

Product Distribution

A small business will not last beyond its first few months if it does not look for new places to promote its products.  Small business owners should not expect store owners and distributors to leap at their products when the market is filled with established products.  The future of product distribution for small businesses is the Internet where overhead costs are lower and accessibility by new customers is high.

The core element of product distribution on the Web is a quality website.  While small businesses need to keep one foot in traditional distribution methods, a well-designed website makes it easy for owners to sell products around the world.  The problem for many owners is that they farm out web development to an intern or tech-savvy employee who does not understand the complexities of ecommerce.  QualDev© (http://www.qualdev.com) offers ecommerce consulting to small businesses, covering all fields from website development to outreach.

Once a company’s website is established, additional Internet venues should be used to distribute products.  eBay® (http://www.ebay.com) allows businesses to establish individual stores to sell surplus and special products through an auction format.  Small businesses should also look for industry-specific websites to participate in forums and online discussions that can yield new customers.

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Small Group Management

Business owners may be too wrapped up with product distribution and picking up investment funds to think about small group management.  Every personnel decision made by a small business owner is critical due to small staff sizes.  The first step to successful small group management is to hire the right people for the job as well as your business.  A business owner should look for skilled workers who are flexible, willing to grow with the company and those who possess great interpersonal skills.  

The hiring process is the easiest part of small group management for entrepreneurs.  Once the staff is hired, owners have to worry about retention and dispute resolution in addition to administrative tasks.  Small business owners need to search for health benefits, retirement accounts and other incentives to set their ventures apart from competitors.  The biggest personnel issue for a growing business is ensuring that employees are happy enough to stay on the job.  While this goal can be difficult to reach, a combination of a transparent resolution process and regular evaluations can let employees know where they stand at all times.  

Managing Inventory

A growing company’s inventory has to be watched closely as time goes by.  Small businesses cannot afford to have their products get lost in the shuffle because profit margins are tight.  The surest way for a small business owner to keep inventory lists reconciled is physical inventory checkups.  Shoe stores, office supply companies and construction companies should conduct inventory at least once a year.  While employees may grumble about staying after work to count products and supplies, physical inventory is necessary to account for every item in a company’s facilities.  

The next question for every small business is what to do with the counts accrued during the physical inventory.  Owners should not jam inventory documents into filing cabinets to be left unread for years.  Every inventory sheet should be entered into inventory management and control software that allows instant recall in case of inventory problems.  Traker Systems© (http://www.trakersystems.com) offers Inventory Control Software to handle the thousands of numbers accumulated during physical inventory.  

Knowing When to Expand

After the first quarter of success, an anxious business owner may be tempted to expand into new stores and regions.  This temptation comes from the early struggles that all business go through as well as the natural tendency of a business owner to expand his operations.  Owners should use several criteria when determining the right time to expand and grow their companies.  

The first criterion for business expansion is sufficient long-term patronage by individual and corporate customers.  For example, an office supply business that has landed a contract with a local school board has a large and reliable customer for the foreseeable future.  Expansion is a real possibility after a small business has four or five reliable accounts in tow.  

Another criterion for small business expansion is whether new growth will fill an underserved group or niche.  Small companies that already serve a very specific niche may not earn enough money in a new store or market to warrant expansion.  The best way to gauge the necessity of business expansion is to conduct ground-level research by checking out existing businesses and consumer needs.  

Seeking Out Investment Capital

Small business owners may think that their financial options are limited in the first few months of operation.  Many owners focus on getting commercial loans and drawing on savings to keep their companies afloat during difficult early days.  Instead of relying on loans and personal funds to finance a small business, an owner should think about venture capital as well as an initial public offer (IPO) to drum up some startup funds.  

Venture capitalists invest in small businesses that they believe will earn profits over the long term.  A small business owner approaching a venture capital fund has to demonstrate viability beyond the first few months.  Owners should bring financial reports, product samples and business plans to these meetings to convince venture capitalists to invest their money.  A good resource for small businesses interested in venture capital is VFinance® (http://www.vfinance.com), a website that allows owners to narrow down their options.  

The initial funds provided by a venture capital firm comes with strings attached.  Venture capitalists charge management fees and interest on their investments because they are investors instead of charities.  Some venture capital firms expect to have a role in guiding product development and business operations which may rub small business owners the wrong way.  

An IPO essentially means that a small business is distributing shares in its future growth to the general public.  The infusion of cash from a successful IPO can boost a small company looking to expand and develop new products.  The word “successful” may be on the tongues of small business owners but IPOs are not certain cash infusions.  If the public does not have confidence in a small company’s products and services, an IPO creates bad publicity while a business loses out on a lot of money.  

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